Advisor Comms

Service Advisor rollout readiness, sender identity, RO SMS, and runtime health

Poll: 60s

SQL Events

Runtime Invokes

Ready Blocks

Call Success

Text Success

Runtime Errors

RO DLQ

Flow Trend

Rollout Guardrails

Service Advisor is the paging role path. If the feature flag is enabled, every active Service Advisor user should have advisor voice and texting configuration.

BDC is a non-paging persona bucket unless current RBAC/config data identifies those users.

Telephony provider acceptance and final status are skipped when telephony has no queryable source. Frontend and server-action failures stay visible here.

ENABLE_ADVISOR_CALLING_TEXTING

Flow Health

Issue Buckets

Rooftop Drilldown

Readiness, Calls, Texts, and RO SMS show event volume. Issues and FE show failures and errors.

Comms Functions

RO Text Queues